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Voucher Terms & Conditions


Please read these Wrapped eGift Card terms and conditions (“Terms and Conditions) carefully. Participation in this programme will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this programme.

All participants during the term of this programme agree to be bound by the following terms and conditions:

  1. The bearer of the eGift Card (hereinafter referred to as “the eGift Card”) may redeem the eGift Card at any of the participating merchants in the Republic of South Africa. For a full list of participating merchants, please see: FAQ
  2. The eGift Card is valid for a period of 3 years from date of issue or upon full redemption thereof, whichever occurs first. If the eGift Card has been topped-up, it will remain valid for a period of 3 years from date of top-up
  3. eGift Cards can only be linked to a single user account on
  4. The eGift Card may not be exchanged for cash.
  5. No cash change will be given on purchases made with the eGift Card.
  6. The purchase of an eGift Card cannot be refunded i.e. you cannot change your mind about purchasing an eGift Card once the sale has been concluded and require a refund.
  7. eGift Cards can be redeemed in conjunction with a cash payment when making a purchase in-store of a higher value than the amount available on the eGift Card.
  8. eGift Cards can be used in full or for part payment of goods which you buy from the participating merchants listed above at clause 1. Please note that whilst all eGift cards can be used for purchases in-store, not all eGift Cards can be used for online purchases. It is your responsibility to familiarise yourself with each participating merchants’ permitted eGift Cards transactions.
  9. If a participating merchant which ordinarily permits on-line purchases using the eGift Cards is off-line, you will not be able to redeem an eGift Card at that specific participating merchant
  10. If your eGift Card is lost or stolen, please open your “Transaction History” menu option, select the respective invoice number and search for the mobile number on the “Issue Gift Cards” screen. An option to resend the eGift Card is available if the eGift Card has not been redeemed or expired.
  11. WiGroup is not liable for any lost or stolen eGift Cards once purchased.
  12. When you use your eGift Card, the amount of your purchase will be deducted from the balance on the eGift Card.
  13. You will received your eGift Card balances after every eGift Card transaction.
  14. All refunds of goods purchased with an eGift Card will be made in accordance with the relevant participating merchant’s refund policy. Any authorised refunded amount will be credited to a eGift Card and will not be given to you in cash.
  15. Any purchase of an eGift card available on will be subject to these terms and conditions and those of the participating merchants at the time of purchasing.
  16. General:
    1. In accordance with our confidentiality policies and practices, none of the details of any participant in the programme will be disclosed or used by us for any purposes other than for participation in the programme and in accordance with clause 16.3 below.
    2. Participants acknowledge and accept that we may utilise a third party to contact the participant, in the event that the participant requires us to arrange delivery of items purchased via the programme. In order to affect the contacting and delivery process, we may provide the participant’s information to such third party.
    3. Details of participants will not be used by the organizer for Wrapped related communication should the participants opt-out to receive further communication from us.
    4. Information regarding the programme that is published on authorized advertising material will also form part of the terms and conditions of the Promotion.
    5. We may in our sole discretion amend these terms and conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised terms and conditions on our website. The onus rests on the participant to constantly check the website for updates to the terms and conditions.
    6. If this programme is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond our reasonable control, including but not limited to technical difficulties, unauthorized intervention or fraud, we reserve the right, in our sole discretion, to the fullest extent permitted by law: (a) to disqualify any participant; or (b) to modify, suspend, terminate or cancel the programme as appropriate, subject to the approval of relevant regulatory authorities.
    7. Save as permitted by Law, we reserves the right to cancel, suspend or terminate this programme, without notice at any time, and such cancellation, termination or termination shall be deemed to have taken effect from the date of publication on our website. No liability shall lie against us in favour of any participant and/ or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against us and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against us
    8. This programme is governed by these terms and conditions.
    9. Any dispute or claim arising out of or in connection with the programme shall be governed by and construed in accordance with the laws of South Africa
    10. We accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for late or delayed delivery of items purchased via the programme owing to, but not limited to, stock unavailability, strike, lock out, destruction of goods on route by any means, any civil commotion or disorder, riot, threat of war, any action taken by governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God
    11. If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:
      1. It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible; and
      2. It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.